Friend Or Family Member Made Unauthorized Purchase

Updated: 2 hours ago
Article ID: 56162
Relevant Products:

Common Problems

  • My child made a purchase I did not authorize
  • Friend used my card without my permission
  • There are payments on my bank account to Blizzard Entertainment that I don't recognize
  • You're double charging me for my subscription

For unauthorized purchase(s) made by a Friend or Family member using your credit card, you may contact Customer Support or your Financial Institution for a refund.

We can only assist if the method of payment was saved to the account, such as a Credit Card, PayPal, or Blizzard Balance. If you do not have the the Order ID or know the Blizzard account the charges were made on, we will require a contact through our Live Support Channels.

If you have any concerns regarding your card, we recommend contacting your financial institution or credit card company for assistance in securing your payment information.

Note: If you've contacted your bank or credit card company and they refund or chargeback the order, we will be unable to assist. We will instead refer you back to your financial institution for information regarding the return of your funds.