Account has been hacked or compromised.

How the silence penalties work

How to unlink your Twitch account from your Battle.net account

Information on the mobile payment option for Blizzard Balance codes in Argentian, Chile, and Mexico.

Information about what Submitted or Queued order statuses mean

Battle.net Balance cannot be used to pay for some Blizzard products

Explains the level of technical support we offer for all our games.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.

Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.

If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.

Instructions for troubleshooting your network to allow Blizzard services to work properly.