Account has been hacked or compromised.

How the silence penalties work

What to do if you need to unlink your Activision account from your Blizzard account

Information about what Submitted or Queued order statuses mean

Payments in the Blizzard Shop cannot be split between two payment methods

Unable to edit the billing profile

Explains the level of technical support we offer for all our games.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.

During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.

Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.

If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.

Instructions for troubleshooting your network to allow Blizzard services to work properly.