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Information on the mobile payment option for Blizzard Balance codes in Argentian, Chile, and Mexico.Why Is My Payment Submitted / Queued?
Information about what Submitted or Queued order statuses meanBalance Not Available as Payment Option
Battle.net Balance cannot be used to pay for some Blizzard products
Explains the level of technical support we offer for all our games.Uninstalling Games with the Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.Uninstalling the Battle.net Desktop App
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Battle.net desktop app.
Troubleshooting steps for IGR owners who have partnership with Blizzard on commonly encountered issues.Starcraft II Performance Issues
If you experience crashes, blue or black screens, performance issues, or your computer locks up while playing, follow the steps below to resolve these issues.Troubleshooting Firewall Configuration Issues
Instructions for troubleshooting your network to allow Blizzard services to work properly.