What to do if you are missing mail from the auction house with items, gold, or both.

Information about how the Epic Edition applies game time to your account

Information on why a code creates a new World of Warcraft account

What to do if you cannot play even if you added game time or you started a subscription

Information on how many days of game time can be expected following a purchase, and why you may have received less than expected

List of limitations to buying a WoW Token

Game Time can be purchased through the Battle.net Shop instead of a subscription.

Troubleshooting errors when attempting to redeem a physical 60-day Pre-Paid Game Time Card

Added game card but no game time on account

What to do if you missed a Free Weekend or the chance to claim a Free Game Time before the offer expired