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Error - Please Clear the Mail from this Character's Mailbox

Updated: 3 weeks ago
Article ID: 10567
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Common Problems

  • Want to transfer my character but I have mail on it and no game-time to clear it
  • I cannot change my character's faction, I receive an error that I have mail 
  • I emptied my mailbox but I still get this error when trying to transfer

This error occurs when trying to transfer or change the faction of a character that has mail. To fix this issue, you must log into the character and make sure you collect everything from the mailbox, then try again.