Can't Refund Item for Gold or Alternate Currency

Updated: 3 weeks ago
Article ID: 16690
Relevant Products:

Common Problems

  • How do I refund stackable items to the vendor?
  • I chose the wrong item and I want to refund it
  • Unable to refund an item because the time expired

Customer Support does not refund items.

Modern World of Warcraft and Burning Crusade Classic

Most items can be refunded by talking to any vendor within two hours. If you log out after purchasing the item, the two hour timer will continue to count down.

To prevent mistakes, whenever an action removes the refund timer, the game will pop-up a confirmation message that you need to acknowledge and accept. For example, when you equip, enchant, upgrade, or transmog the item.

In Burning Crusade Classic, there is no refund timer for gold purchases.

In Modern WoW, certain high cost gold items can be returned to the vendor for full value. However, most can only be sold back to the vendor at a fraction of their original cost.

If the refund timer has expired you can keep, sell, or destroy the item.

WoW Classic

There is no refund timer in WoW Classic.