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Can't Refund Item for Gold or Alternate Currency

Updated: 3 weeks ago
Article ID: 16690

Common Problems

  • How do I refund stackable items to the vendor?
  • I chose the wrong item and I want to refund it.
  • Unable to refund an item because the time expired.

Customer Support does not refund items.

Modern World of Warcraft and Wrath of the Lich King Classic

Most items can be refunded by talking to any vendor within two hours. If you log out after purchasing the item, the two hour timer will continue to count down.

Progressing in the game after making a purchase will remove the option to refund the item, for example levelling up the character or entering instanced content like dungeons or battlegrounds.

To prevent mistakes, whenever an action removes the refund timer, the game will pop-up a confirmation message that you need to acknowledge and accept. For example, when you equip, enchant, upgrade, or transmog the item.

In Wrath Classic, there is no refund timer for gold purchases.

In Modern WoW, certain high cost gold items can be returned to the vendor for full value. However, most can only be sold back to the vendor at a fraction of their original cost.

If the refund timer has expired you can keep, sell, or destroy the item.

WoW Classic

There is no refund timer in WoW Classic.