Use the steps below to troubleshoot installation issues for Blizzard games.
Troubleshooting for problems installing or patching the Starcraft II game client
This error occurs when you have connected to our patch server but you cannot download patch information.
Information on what to do when a game update is stuck at 0 B/Ss
Troubleshooting step for connection-related problems on Windows.
Follow these helpful tips to secure your account from hackers
Information on error BLZBNTBNA00000008
How to run a pathping on Windows and Mac.
Troubleshooting steps to resolve this error
This error means Blizzard Agent (the process that installs and patches our games) couldn't stream necessary files.