What to do if you didn't receive a Hearthstone product after purchasing it on the Battle.net Shop or in-game on a desktop computer

Information about getting a refund for purchases made in Warcraft Arclight Rumble

What to do if Warcraft Rumble items purchased from your mobile app store were not delivered in the game.

What to do if you are missing a character boost that you should have received with a specific expansion purchase or upgrade

Your game account version doesn't allow for this purchase.

Troubleshooting issues with purchases of Overwatch 2 Coin bundles

Information about the item level requirement changes for the Zaralek Caverns Green BoE items.

Information about using Paysafecard in the Blizzard Shop

What to do if you see this red message on your character selection screen

Troubleshooting steps for the error: "account_not_trusted_write_locked"