A temporary pre-authorization charge may be applied when making a digital purchase.

Information about authorization holds in your bank statement

What to do if you found a charge on your credit card, bank account statement, or PayPal account that you don't recognize.​​​​​​​

Information about authorization holds on your bank statement

Friend or family member used payment information without permission and I would like a refund for the purchase(s) made

Payments in the Battle.net Shop cannot be split between two payment methods

Purchasing is blocked on your account. Please contact Customer Support for assistance removing the block.

Information on error BLZOWPAY10200278.

Purchasing is blocked on your account. Please contact Customer Support for assistance removing the block.

Information on error BLZOWPAY10050216.