Explains the level of technical support we offer for all our games.
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Information on submitting government-issued identification
Information about common payment issues and troubleshooting steps
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall a game.
Out-of-date drivers and operating systems can cause a variety of issues, and are one of the first things to check when a game is having problems.
Troubleshooting for error 315000
How to read and analyze WinMTR data in order to track down a potential connection issue.
During technical troubleshooting, it is sometimes necessary to fully uninstall and reinstall the Blizzard Battle.net desktop app.
Information on the BLZBNTBNA0000000C error